1. Eligibility

1.1 Business Owners & Leaders Only
Impakt Mastermind is designed for business owners and key decision-makers (such as studio owners, senior managers, or leaders) in martial arts and fitness or similar industries. By participating, you represent that you are 18 years or older and legally able to enter into binding contracts.

1.2 Application & Acceptance
Participation in certain programs (including the Mastermind) is by application and approval only. We reserve the right to accept or deny any application at our sole discretion.

2. Membership & Programs

2.1 Program Levels
We may offer different membership levels, programs, or products (such as Impakt Mastermind, live events, CORE OS, Manager Certification, and other trainings). Each may have its own fees, term length, and inclusions, which will be described at the time of purchase or in your agreement.

2.2 Term & Renewal
Your membership term (e.g., 6 months, 12 months) will be specified at purchase. Some memberships may automatically renew unless cancelled in accordance with the terms provided at the time of enrollment.

2.3 Non-Transferable
Memberships and access credentials are personal to you and/or your organization and may not be sold, transferred, or shared outside of your team without our written consent.

3. Payments, Billing & Refunds

3.1 Fees
By enrolling, you agree to pay all fees associated with your chosen program. Fees may be paid in full or via a payment plan, as specified at checkout or in your agreement.

3.2 Authorization
You authorize us and/or our payment processors to charge your chosen payment method for all fees, including recurring payments where applicable.

3.3 Late or Failed Payments
If a payment is declined, you remain responsible for the balance owed. We may suspend access to the Services until payment is made or terminate your membership if payment issues are not resolved.

3.4 Refund Policy
Unless explicitly stated otherwise at the time of purchase or in a separate written agreement, all sales are final, and fees are non-refundable. Because we deliver access to intellectual property, coaching, and community resources, we do not guarantee refunds for lack of use, results, or change of circumstances.

4. Events & Schedule Changes

4.1 Event Details
We may host live or virtual events as part of the Services. Event dates, times, locations, and speakers are subject to change. We will make reasonable efforts to notify you of any changes.

4.2 Travel & Accommodation
You are responsible for your own travel, accommodation, and related costs for in-person events. We are not liable for any losses or additional costs you incur due to travel changes, cancellations, or force majeure events.

4.3 Recordings
Some live events, calls, or sessions may be recorded. By attending, you consent to being recorded and grant us the right to use such recordings for internal purposes, training, or marketing, unless otherwise agreed in writing.

5. Conduct & Community Standards

5.1 Professional Behavior
We expect all participants to behave respectfully and professionally toward other members, speakers, and staff. Harassment, discrimination, or abusive behavior will not be tolerated.

5.2 Right to Remove
We reserve the right to suspend or remove any participant from the community, events, or programs at our sole discretion, including for violation of these Terms or conduct that harms the experience of others. No refund will be issued if you are removed for misconduct.

6. Intellectual Property

6.1 Our Content
All content provided through the Services—including but not limited to videos, trainings, frameworks, worksheets, systems, SOPs, scripts, event materials, and website content—is owned or licensed by Impakt Mastermind and protected by copyright and other intellectual property laws.

6.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to use the content solely for your own business and internal team, as long as you remain in good standing. You may not reproduce, distribute, share, resell, or publicly display our content outside your organization without written permission.

6.3 No Competing Use
You may not use our content to create competing products, programs, or services, or to train other businesses or consultants, without our express written consent.

7. Confidentiality

7.1 Member Confidentiality
During your participation, you may receive sensitive business information from other members or us (such as financials, strategies, and personal stories). You agree to treat all such information as confidential and not to share it outside the group without explicit permission.

7.2 Our Confidential Information
You also agree to keep confidential any non-public information about our programs, pricing, systems, or operations, except as needed within your own organization.

8. Testimonials & Marketing

8.1 Testimonials
If you share a testimonial, review, success story, or feedback with us (including in writing, video, or social media), you permit us to use your name, likeness, and statement for marketing purposes, in any media, with or without attribution, unless you explicitly revoke that consent in writing.

8.2 Photos & Video
We may capture photos or video at live events. By attending, you consent to being included in such footage and agree that we may use it in marketing and promotional materials.

9. No Guarantees & Disclaimer

9.1 No Guaranteed Results
We provide education, coaching, and tools, but your results depend on your own efforts, team, market, and many factors beyond our control. We do not guarantee any specific outcomes, revenue levels, or business growth.

9.2 Not Legal, Financial, or Tax Advice
Information shared in our programs or events is for educational purposes only and should not be considered professional legal, financial, or tax advice. You should consult with qualified professionals before making decisions in those areas.

10. Limitation of Liability

To the maximum extent permitted by law:

• We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.

• Our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the total fees you paid to us for the specific program giving rise to the claim.

Some jurisdictions do not allow limitations of liability, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Impakt Mastermind, its owners, employees, contractors, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Services

• Your violation of these Terms

• Your violation of any rights of another person or entity

12. Termination

12.1 By Us
We may suspend or terminate your access to the Services at any time for any violation of these Terms, non-payment, or conduct that we determine harms our brand, staff, or community.

12.2 By You
You may stop using the Services at any time. However, unless otherwise stated in your specific agreement, stopping participation does not cancel your payment obligations for the agreed term.

13. Changes to the Services or Terms

We may update or modify the Services, programs, or these Terms from time to time. When we make material changes, we will update the “Last updated” date and may notify you by email or through the Services. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law & Dispute Resolution

14.1 Governing Law
These Terms will be governed by and construed in accordance with the laws of the state or country where Impakt Mastermind is primarily based, without regard to conflict of law principles.

14.2 Dispute Resolution
Before filing any formal claim, you agree to first attempt to resolve any dispute with us informally. If a resolution cannot be reached, disputes shall be resolved through binding arbitration or in the courts of the governing jurisdiction, as specified in your individual contract or as required by law.

15. Entire Agreement

These Terms, together with any separate written agreements or program-specific terms you sign, constitute the entire agreement between you and Impakt Mastermind regarding your use of the Services and supersede all prior agreements, understandings, and communications.

16. Contact Us

If you have questions about these Terms, please contact us at:

Impakt Mastermind
2221 W Pecos Rd. Ste. 2, Chandler, Arizona, 85224
nicole@impaktmastermind.com